Customer Service Skills Training: Certification for Higher Education Professionals
- 会议时间：2021-03-23 至 2021-03-25
- 会议地点： ,Online Event, 周边酒店预订
- 主办单位： Academic Impressions
发票类型：
不支持开票
参会凭证：其它
Customer Service Skills Training: Certification for Higher Education Professionals is a conference dedicated to being able to improve your frontline customer service skills in the higher education context.
Customer Service Skills Training: Certification for Higher Education Professionals covers topics such as:
- Critical service competencies
- Characteristics of good customer service
- The conversation cycle and scripting
- How to maintain consistency across service channels
- Handling and serving difficult customers
Customer Service Skills Training: Certification for Higher Education Professionals brings together managers and front-line enrollment and student services professionals working in higher education
Customer Service Skills Training: Certification for Higher Education Professionals will be held on 23-25 Mar 2021.
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